Why not try talking to your customers?

Startups 5 May 2009 | 0 Comments

Girl talk by musicmuse_caThis article on talking to your target customers has floated across my radar multiple times in the last few days, so it’s only fair I blog it here.

The general premise is that it’s easy to find people to talk to about your product. By offering rewards and collecting basic information, you can get a whole load of people who are actually quite keen to speak to you, and filter them for relevance.

I especially like the concept from the point of view of firing out a survey and some AdWords links, and ending up with in-depth conversations about your product, possibly even lasting relationships. The potential customers will be in your debt thanks to the gift certificate, and presumably very open to early-bird offers when you launch the product.

Obviously people could game the system somewhat, aiming for the $20 gift voucher and telling you what they think you want to hear, but careful filtering and good questioning should hopefully stop this from happening. Good stuff.

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